Principles
Help Center
Quick answers for common Principles questions.
Getting started
Create an account with your email, confirm your address from the signup email, then complete your birth details so Principles can generate your chart.
I did not receive a confirmation email
- Check spam or promotions folders.
- Wait a few minutes and request a new confirmation email from the sign-in screen.
- Make sure you entered the correct email address.
Email confirmed — what next?
After you tap the confirmation link, return to the Principles app and sign in with the same email and password you used to register.
Updating your profile
Open Chart → Settings → Update Profile to change your name, birth details, or email. Changing birth details refreshes your chart and may affect purchased readings tied to your previous chart.
Subscriptions and reports
- Manage subscriptions in your Apple or Google account settings.
- View purchased reports in Settings → Purchased Reports.
- Deleting your account does not cancel an active store subscription.
Notifications
Open Settings → Notifications to choose what Principles sends and when.
Delete my account
Go to Settings → Delete Account to submit a deletion request. We process requests within 30 days. You can also email support@principles.app.
Still need help?
Contact support@principles.app with your account email and a short description of the issue.